Privacy Policy
Last Updated: March 18, 2025
Introduction
ExtendMe.ai (“we,” “us,” or “our”) is committed to protecting your privacy while providing a discreet and secure platform for personal networking. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you use our services, website, and mobile applications (collectively, the “Services”). By accessing or using ExtendMe.ai, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide to Us
a. Account Information: When you register, we collect your name, email address, phone number, password, professional background, and profile information.
b. Contact Data: If you import your contacts or manually add connections, we gather the information you provide to facilitate secure and private networking.
c. Communications: Any messages, requests, instructions, or content you create, send, or receive through our platform are processed to deliver our services.
d. Feedback and Support: Information you provide when you contact us, participate in surveys, or report problems.
1.2 Information We Collect Automatically
a. Device Information: We collect device-specific information such as operating system, hardware model, unique device identifiers, mobile network information, and crash data.
b. Log Data: Our servers automatically record information including your IP address, browser type, referring/exit pages, access times, pages viewed, and system activity.
c. Usage Information: We collect data on how you interact with our Services—including features you use, actions you take, time spent, and other clickstream data.
d. Location Information: With your consent, we may collect and process information about your precise or approximate location.
1.3 Information from Third Parties
We may receive information about you from third parties, including business partners, identity verification services, and publicly available sources.
2. How We Use Your Information
2.1 Service Provision and Personalization
a. To create, maintain, and provide you access to your account.
b. To deliver, personalize, and improve our Services.
c. To provide AI-driven recommendations that connect your personal goals with trusted contacts.
d. To respond to your inquiries and fulfill your requests.
2.2 Development and Improvement of Services
a. To analyze usage patterns and trends.
b. To test, troubleshoot, and enhance the functionality and quality of our Services.
c. To develop new features, products, and services.
2.3 AI Training and Model Improvement
a. To train, develop, tune, and improve our machine learning models, AI systems, and algorithms.
b. To create and enhance features like personalized recommendations, roadmapping, and connection suggestions.
c. To analyze, aggregate, and identify patterns and relationships that help improve platform functionality.
2.4 Communications
a. To send administrative messages, security alerts, and support communications.
b. To send marketing communications, surveys, and promotional materials (subject to your consent where required by law).
c. To facilitate communications between you and your connections on our platform.
2.5 Security and Fraud Prevention
a. To verify your identity and prevent fraud.
b. To protect against unauthorized access and ensure network and information security.
c. To enforce our Terms of Service and other legal rights.
2.6 Legal Compliance
To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
a. Performance of Contract: To provide our Services in accordance with our Terms of Service.
b. Legitimate Interests: For purposes that represent our legitimate interests, such as operating, improving, and securing our Services, preventing fraud, and enabling or conducting business operations.
c. Consent: Where we rely on your consent, such as for certain types of marketing or processing of sensitive information.
d. Legal Obligation: To comply with laws, regulations, court orders, or other legal requirements.
4. Data Sharing and Disclosure
4.1 Sharing with Your Consent
We share your information with your designated contacts based on your explicit selections within the platform.
4.2 Service Providers
We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as:
Cloud storage providers
Analytics providers
Customer support services
Payment processors
Security and fraud prevention services
These providers are obligated to protect your information and may not use it for any purpose other than to perform services for us.
4.3 Corporate Transactions
If we engage in a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred or sold as part of that transaction.
4.4 Legal Requirements
We may disclose your information if required to do so by law or in response to:
Court orders, subpoenas, or other legal processes
Governmental or regulatory requests
To protect our rights, property, or safety
To investigate, prevent, or take action regarding illegal activities, suspected fraud, or violations of our Terms of Service
4.5 Anonymized and Aggregated Data
We may share anonymized, aggregated, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.
5. Data Security and Retention
5.1 Security Measures
We implement technical, administrative, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction, including:
Encryption of sensitive information
Secure server infrastructure
Regular security audits
Access controls and authentication procedures
Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5.2 Data Retention
We retain your information for as long as necessary to:
Provide the Services you have requested
Comply with legal obligations
Resolve disputes
Enforce our agreements
When your data is no longer required for these purposes, we will delete or anonymize it. We may retain anonymized, aggregated data indefinitely.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
6.1 Access and Portability
You have the right to access and receive a copy of personal information we hold about you.
6.2 Rectification
You may review, update, or correct your account information at any time through your account settings.
6.3 Deletion
You may request deletion of your account and personal information, subject to certain exceptions related to our legal obligations and legitimate interests.
6.4 Objection and Restriction
You may object to or request restriction of processing of your personal information under certain circumstances.
6.5 Consent Withdrawal
Where we rely on your consent to process your information, you may withdraw that consent at any time.
6.6 Complaint
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.
To exercise these rights, please contact us at [email protected]. We may need to verify your identity before fulfilling your request.
7. Automated Decision-Making and AI Systems
7.1 Automated Processing
Our Services employ automated processing, including AI algorithms and machine learning models, to analyze data and make decisions or recommendations. These may include:
Suggesting potential connections based on your goals
Creating personalized roadmaps for achieving your networking objectives
Prioritizing information and opportunities based on your preferences
7.2 Significance and Consequences
These automated processes are designed to enhance your experience by providing personalized services. While our AI systems make suggestions and recommendations, you retain control over your final decisions and actions on the platform.
7.3 Logic Involved
Our AI systems analyze patterns in data related to successful networking outcomes, professional relationships, and user preferences to identify potential matches and strategies. The specific factors considered may include professional backgrounds, stated goals, network connections, interaction history, and engagement patterns.
7.4 Limitations of AI Processing
While we strive to maintain high standards in our AI and machine learning processes, the outputs, suggestions, and analyses produced by our AI systems may not always be fully accurate or error-free. By using the Services, you acknowledge and agree that:
We make no warranties, express or implied, regarding the correctness, reliability, or completeness of any AI-driven insights.
You assume all risk, including any potential losses or damages, arising from your reliance on AI-generated content, insights, or recommendations.
7.5 User Responsibility and Data Ownership
You represent and warrant that you have all necessary rights and consents to provide any information, data, or content you upload to the Services. You agree to indemnify and hold ExtendMe.ai harmless from any claims or liabilities resulting from the collection or use of data that you did not have the right to share.
7.6 Data Retention in Backups
Although we make reasonable efforts to delete your data upon request or account termination as detailed in this Privacy Policy, certain copies of your personal information may be retained in our backup archives or disaster recovery systems for a limited period of time. Such information will be securely stored and isolated from further processing until deletion is reasonably practicable.
8. Cookies and Tracking Technologies
8.1 Types of Cookies We Use
Our Services may use cookies, web beacons, pixels, and similar technologies for the following purposes:
Essential cookies necessary for the operation of our Services
Analytics cookies to understand how users interact with our Services
Functional cookies to remember your preferences
Advertising cookies to deliver relevant content and measure campaign effectiveness
8.2 Your Cookie Choices
You can manage cookie preferences through your browser settings or device controls. However, disabling certain cookies may limit your ability to use some features of our Services.
9. International Data Transfers
We may transfer, store, and process your information in countries other than your own. When we transfer personal information outside of your jurisdiction, we implement appropriate safeguards in accordance with applicable data protection laws. These safeguards may include:
Standard contractual clauses approved by relevant authorities
Adequacy decisions for certain jurisdictions
Binding corporate rules for transfers within our corporate group
Other legally approved mechanisms
10. Children’s Privacy
Our Services are not directed to children under the age of 13 (or the relevant age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our data protection team at:
Email: [email protected]
Address: 29 Orinda Way, Orinda, CA 94563
For users in the European Economic Area, you may also contact our EU representative at: [email protected]
By using ExtendMe.ai, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Your privacy and trust are paramount to us, and we remain dedicated to protecting your personal information while you discreetly grow your network.
13. Additional Information for California Residents
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information. This section provides information required by California law.
13.1 Categories of Personal Information Collected
In the past 12 months, we have collected the categories of personal information described in Section 1 of this Privacy Policy.
13.2 Your California Privacy Rights
As a California resident, you have the right to:
Know what personal information we collect about you and how it is used and shared
Delete personal information collected from you (subject to exceptions)
Opt-out of the sale or sharing of your personal information
Non-discrimination for exercising your rights
To exercise these rights, please contact us at [email protected] or visit our California Privacy Rights page.
14. Additional Information for European Users
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under data protection laws, including:
14.1 GDPR Compliance
We comply with the General Data Protection Regulation (GDPR) and process personal data according to the legal bases described in Section 3 of this Privacy Policy.
14.2 Data Controller
ExtendMe.ai acts as a data controller for personal information processed under this Privacy Policy.
14.3 International Transfers
For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as standard contractual clauses adopted by the European Commission, to protect your personal information.